Now you can create cases via Twitter
With increasing popularity of social media, integrating Case Management Systems with social media is inevitable
Why I chose web2py for developing YATSY?
Here I discuss the reasons that I went with web2py for developing YATSY - an open source helpdesk application for google appengine.
A First shot at web2py
Is web2py the answer for an easy-to-user, feature-rich web framework?
ANN & RFH: Y-A-T-S-Y 0.1
After few posts on concepts of helpdesk, here comes the first working model of Y-A-T-S-Y.
Y-A-T-S-Y 0.1 - DB and Reports
Database design and Reports for Y-A-T-S-Y first version